#Ten tec pegasus 550 software

Otherwise, we will resume repairs in February. Just email us and someone will contact you to make arrangements. If you object to our repair policy we will cheerfully return your radio to you at your expense. Maybe start off with single band dc receiver.

#Ten tec pegasus 550 software

If your radio was here, it is still here. Ten tec Pegasus model 550 software defined radio SDR The Ten Tec Pegasus does all IF processing and modulation/demodulation processing in the digital domain, by means of an Analog Devices digital signal process. We are rearranging the service department and trying to sort out things after the previous service manager elected to retire. We are monitoring the email address but may not respond in a timely manner. PLEASE SEE TEN-TEC web page for that Rate Table.Р”Р„t this time we are unable to offer extensive telephone or email support. To clarify this labor structure we have prepared the following chart for your convenience, It takes on the average two hours to repair a unit. Parts and return shipping is charged additionally. If further work is required it will be billed at 125.00 per hour in quarter hour increments. If your unit is repaired during this time period there will not be additional labor charges. It takes the service department one hour to receive, unpack, set up on the bench, evaluate, estimate the repair, repack and box the unit, prepare shipping documents and prepare the invoice. Sales 1-80 Info (423) 453-7172 Fax (423) 428-4483 1185 Dolly Parton Parkway Sevierville, TN 37862. We have changed how service is conducted (at TenTec).Р”В®ffective immediately for all units in for repair, there is a minimum charge on one hour labor at $140.00 for any unit sent in, even if it is not repaired.

Mike noted, in Internet forums, that TenTec service was losing money due to its structure and policies that some radio amateurs abused (free troubleshooting service).

Suggested contact methods are: Troubleshooting or repairing equipment call (865) 428-0364 Other inquiries call (865) 428-0364 or email. The TenTec Service department, under new policies, is expected to be operational in 3 weeks. Service department direct line: (865) 428-0364 Ten-Tec office line: (865) 453-7172 Service department email: Address: 1185 Dolly Parton Parkway, Sevierville, TN 37862 USA We have found it is most effective for us to help you troubleshoot or repair equipment with a consultation via telephone rather than by email. NOTICE: Dishtronix (owned by Mike, N8WFF) acquired Ten-Tec on January 1, 2016 training military technical service schools(now gone) or previous industry building/fabrication experience. They do this based on Parts availability (from OEM suppliers) and their Training (mfg. Amateur Radio Equipment Repair : ReviewsР”Р„ majority of service shops or individual service technicians specialize in specific radio brands or models.